IM and Presence

Instant Messaging (IM) and Presence gives users real-time presence information and enhanced IM to help them connect more efficiently and effectively.

Key Features and Functionality

Presence information display’s user location and status while giving users control through enhanced settings. Presence status can be set by a user or automatically based on calendar, online status, and more.

Users can gain greater context with data such as published phone numbers, email addresses, call handling modes, and office information through a streamlined experience.

Users can start an IM session with a colleague for quick responses to questions. As more engagement is needed on a subject, invite multiple parties to join in on the same conversation. Also, get reconnected to the topic by rejoining existing conversations.

Connect with people outside the organization with federation capabilities that allow users to utilize presence and IM with other users outside the corporate network.